Cancellation Policy & students work disclaimer

FaceBook-Twisted Earth Ceramics

Email-twistedearthceramics@outlook.com

Tel-07525635612

Cancellation Policy:

I will always do my best to reimburse people if they need to postpone or cancel their booking. If in the rare event that I cannot find anyone to take your place then the following applies should you need to cancel:

Two or more months before the course date:

I offer an almost full reimbursal (minus paypal transaction fees – around 5% of course fee – if you booked through the website plus a small administrative fee).

Less than two months before the course date: I can offer a 50% reimbursal (minus paypal transaction fees – around 5% of course fee – if you booked through the website and a small administrative fee).

Less than two weeks before the course date:

If in the unlikely event that I or the student cannot find someone to sub in for them, I am unfortunately not able to offer any reimbursal within this time. I may however be able to offer someone else the slot for a greatly reduced price in which case you may still eligible for a partial reimbursal (typically 50% of course fee).

To sum up – I do my best to accommodate students who are unable to attend as best I can!

Students work disclaimer-Due to the nature of hand building and sculpting clay, unfortunately a very small percentage that I fire in the kiln may crack, break or in the extreme, explode! This is caused by either trapped air in the clay, poor build quality or dampness in the clay. I will however endeavor to do my best as a tutor in minimise this unfortunate event from occurring, however sorry to say, I cannot guarantee the safe return of all of the sculptures created in the workshops. Thanks very much